Quality isn’t aspirational. It’s foundational
Michelle Mills
Project Manager. Quality Advocate.
I write about the intersection of Quality, Risk, and Project Delivery — because the standard is foundational, not optional

about me
Project Manager (PMP)
PMP-certified with over a decade of experience delivering complex IT and infrastructure projects across banking, SHEQ, and operations.
Quality Advocate
I believe quality is built in from day one — not bolted on at the end. ISO 9001 isn’t a checkbox, it’s a foundation.
Public Speaker
From boardrooms to conference stages, I speak on Project Management, Quality, and the systems that make organisations work.
I’m a PMP-certified Project Manager with a simple philosophy:
Quality isn’t aspirational, it’s foundational.
For over a decade, I’ve helped organisations build the systems that turn chaotic projects into controlled, successful outcomes.
This site is where I share what I’ve learned — weekly insights on Quality, Risk, and Project Delivery for PMs, operations teams, and anyone who believes in building things that last.