Quality isn’t aspirational. It’s foundational

Michelle Mills

Project Manager. Quality Advocate.

I write about the intersection of Quality, Risk, and Project Delivery — because the standard is foundational, not optional

about me

Project Manager (PMP)

PMP-certified with over a decade of experience delivering complex IT and infrastructure projects across banking, SHEQ, and operations.

Quality Advocate

I believe quality is built in from day one — not bolted on at the end. ISO 9001 isn’t a checkbox, it’s a foundation.

Public Speaker

From boardrooms to conference stages, I speak on Project Management, Quality, and the systems that make organisations work.

I’m a PMP-certified Project Manager with a simple philosophy:

Quality isn’t aspirational, it’s foundational.

For over a decade, I’ve helped organisations build the systems that turn chaotic projects into controlled, successful outcomes.

This site is where I share what I’ve learned — weekly insights on Quality, Risk, and Project Delivery for PMs, operations teams, and anyone who believes in building things that last.

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